by G Wizard on Tue Jan 01, 2008 1:28 am
Look, unless you plan on standing beside her when she tackles this task, you're basically telling her, "Here's the rope, there's the tree, be careful you don't hang yourself." But hey, that rope is quite powerful and utilitarian, right?
Unless you've worked in a computer support role for any length of time, you have no clue how easily people can shoot themselves in the foot when it comes to computing. Yes, even people who think they're sufficiently competent. Classic is "It just suddenly stopped working," "What did you do just before it stopped working," "Nothing, it just stopped," and after a little digging, you find out they haven't been exactly forthright, that they actually DID do something to cause the problem.
And once she's messed her computer up to the point that she can't get on this forum to ask you for more sage advice, she'll be in pretty rough shape.
Sure, it takes almost no skills to install Windows from media. Assuming you HAVE the media (and many people don't, especially with how hardware is sold these days). But as surely someone with your mad skillz should realize, rebuilding a Windows machine to the point just prior to where things started going wrong is a non-trivial challenge. If you're just interested in backing up pics and doc files, then it's straightforward. But if you have any number of apps, some of which you've downloaded (freeware/FOSS), some of which you no longer have the original media (could be buried in the back of the garage), and knowing that bits and pieces can be scattered everywhere (DLLs, registry, some apps in non-standard locations), it turns into a right royal pain in the @$$.
Do we even know whether her Windows machine is sitting behind a separate firewall router? If not, then as soon as her reinstalled Windows environment is connected to her ISP so she can get all the patches installed (courtesy Windows Updater), within the first 2 mins of connectivity she'll have been bombarded by bots and script kiddies, some of which may have already been successful in installing a trojan.
At any rate, I'm trying to be as helpful as you are. However, I'm not terribly fond of the personal attacks.
You want to help her? Take it away. Knock yourself out.
I'm done in this thread.
~*~ G Wiz ~*~
I'm the one with the wizard's hat and robe.
When did ignorance become a point of view?