mary83 wrote:please help me, i cannot open my yahoo or hotmail account
my messengers arent logging on either,only yhaoo homepage appears not when i click on mail,it takes forever to open the page- most of the time the yahoo mail site doesnt open
my explorer has become very slow and im helpless,cant do anything with the comp,
im surprised this site opened up without the page cannot be displayed error
im using broadband
can anyone PLEASE help?
i deleted cookies,checked for virus, theres no virus..
The same sort of thing happened to me the other week, although i had a error warning pop up to which was to do with my belkin router.
I also could access msn messenger, yahoo messenger, couldn't check emails, it wouldn't let me on the norton website, let alone scan.
I suggest you restore your computer, which is what i did, to a time before when your computer worked ok.
Restart your computer, as it's loading press F5, it'll bring up a screen in DOS format, select 'run in safe mode' it should be up the top of the screen
I'm assuming you have windowsXP, go into the admin username,
Start>all programs>accesories>system tools>system restore
And it'll ask you to restore the computer to a time when it was working properly, the days in bold are the days that you used the computer.
Once it's finished. The computer restarts itself, if it doesn't manually restart it. Go into whichever username you use.
My restore took about five minutes - quite a long time for a restore. So de frag you computer too,
Start>Accessories>Sytem tools>Disk Defragmenter
When that's done, scan for viruses again.
When my virus scan finished i had two trojans!!
Of which before i restored the computer, norton didn't pick up through the emergancy boot disk.
