Sending Kisses On Emails Is The Biggest Annoyance
New research from Staples UK has uncovered the most off putting annoyances when it comes to email etiquette and kisses to clients tops the list.
A massive 66 per cent of people said they hate it when people include kisses on emails to clients saying that it looks unprofessional.
You’d better watch your spelling when sending an email to a client as 60 per cent of people say that there is no excuse for poor spelling and grammar regarding the mistakes as ‘shoddy’ and leaving them with ‘no faith’ in the person sending the email.
Another huge annoyance was when people forget to leave an Out of Office when they’re away from their desk.
Shockingly 58 per cent of people said they would no longer continue to do business with people if they had forgotten to put an Out of Office message on their emails, saying that it shows a lack of professionalism and care.
Amee Chande, Managing Director of Staples UK said that it’s worth the time to put care into your Out of Office message.
She said, “People read out of office more often than you think. Beyond the basics, why not take the opportunity to communicate your own personality or that of your company by being creative, humorous and thoughtful.
“Tell them, for example, if you’re taking a well-earned day off to go and see the Olympics, that you’ll get back to them faster than Usain Bolt on your return.
"Or if you’re on paternity leave, perhaps make note that you’ve been left holding the baby. As long as you remember to include an alternative contact and the date you’ll be back in the office, your clients and colleagues will appreciate that everyone is entitled to time off.”
Remember to be polite! Forty six per cent of UK businessmen and women said that rude Out of Office messages were one of the most annoying things in the workplace.
Other annoyances included smiley faces and emoticons on emails, which 44 per cent of people saw to be unnecessary and 54 per cent of people thought that terms of endearment such as ‘honey’ were uncalled for.
Half of those surveyed had an aversion to abbreviations such as ‘OMG’ and ‘LOL’, and 28 per cent hated when people would use cheesy lines such as ‘Happy Friday!’
Most people would see it as polite to ask how their client will be enjoying their weekend, but 17 per cent said it was a main annoyance and unnecessary to business.
Do you commit any of these email etiquette sins? What’s your biggest office peeve? Comment below or tweet us @FemaleFirst_UK
Cara Mason
tagged in Kiss Kisses relationships